Price differentiation in car repairs

“Researchers [for a survey commissioned by ClickMechanic, a mobile car repair service] requested quotes to fix a basic fault – a malfunctioning clutch on a 2011 Ford Focus – from 182 garages across 10 British cities. The study, using a sample of male and female drivers, found that only 6 per cent of independent garages gave the same quote to both men and women. The garages quoted men an average of £571, while women were given a price of £616, an unwarranted mark-up of 8 per cent.” – The Times, 3.7.15

Published by

Paul Hodson

Head of Unit "EnergyEfficiency" at European Commission, Directorate-General for Energy

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