Price discrimination – ticket counters at Florence railway station

Yesterday afternoon I travelled across Italy, from Dont in the Dolomites to Lucca in Tuscany (a bus and five trains). Despite including a high speed train, the journey was reasonably cheap (19 eurocents/km). I was interested in this example of price discrimination at Florence’s main station:

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(1) Long queues at the “standard” ticket counters;

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(2) A couple of “alternative” counters allowing you to “skip the line” for €2 or €3 more.

Published by

Paul Hodson

Head of Unit "EnergyEfficiency" at European Commission, Directorate-General for Energy

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